Customer Case Study

Woodside Energy

Woodside is Australia’s largest independent dedicated oil and gas company and one of the world’s leading producers of liquefied natural gas. Operating across some of Australia’s most complex offshore environments, Woodside’s asset reliability and maintenance standards are held to an exceptionally high bar.

Woodside | The Challenge

Woodside’s Subsea and Pipeline division managed the service, maintenance, and long-term preservation of equipment across the company’s extensive interests off the North-West Shelf of Australia. The division needed a system to control and monitor equipment condition and readiness across three distinct operational phases — Demobilisation, on-site storage, and Mobilisation.

Building that system internally was considered and quickly ruled out. The costs were too high, the timeline too long, and the outcome too uncertain. Instead, Woodside needed an experienced CMMS implementation partner who could deliver a complete, web-based solution that both staff and contractors could operate, and that could expand to other departments as the business grew.

Woodside| The Solution

MCGlobal’s implementation consultants brought the engineering background and oil and gas industry knowledge needed to hit the ground running. Rather than asking Woodside to adapt their processes to fit a system, MCGlobal adapted the solution to fit how Woodside actually worked. The team listened first, presented options, and only moved to implementation once the right approach had been agreed.

The CMMS implementation ran across three structured stages:

Initial scoping: all stakeholders presented their requirements, existing data, and current processes. MCGlobal then produced a timeline, a resource guide, and a working demonstration model to align everyone before any configuration began.
Consulting and data migration: over two weeks on-site, MCGlobal’s consultant worked directly alongside Woodside’s team to gather, cleanse, and load data. Workflow processes, maintenance planning protocols, and reporting structures were all established and activated during this phase.
User acceptance testing and go-live: Woodside tested the system, refinements were made, and MCGlobal remained on-site through final training and go-live. Any issues were resolved immediately, with no disruption to normal operations.

Throughout the project, MCGlobal also planned ahead for growth. The solution was built to accommodate future expansion to other Woodside divisions, seamlessly, cost-effectively, and without disrupting what was already in place.

Woodside | The Result

Efficient implementation
MCGlobal completed the entire scoping and CMMS implementation process in under three months
Planning and Schedulling Reports
Specialised planning and scheduling reports were developed, enabling labour and budget analysis that had not previously been possible
Within Budget and on time
The solution was delivered on time and within budget, with no disruption to normal operations
Customisable reports and KPIs
Standard and customised reports and KPIs were configured to give administrators and staff immediate, actionable feedback
Strong and Reliable Communication
Strong communication between Woodside’s Subsea and Pipeline team and MCGlobal ensured a smooth, efficient flow of information at every stage

“It was refreshing to see the flexibility and pragmatism from a vendor who was willing to accommodate change, and operate in an environment where we didn’t fully know what we wanted until we saw the system evolving.”

Andy Spamer | Project Manager, Woodside

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