CASE STUDY

GIS Integration with CMMS to Improve Work Order Efficiency and Data Visibility for Asset Management Teams

MCGlobal Solutions addresses the challenges faced by clients in industries that manage assets spread across vast geographical areas, such as wind farms, solar energy producers, oil and gas companies.

The Challenge: Visibility & Accessibility to Crucial GIS Data

Before implementing our GIS integration solution, maintenance staff faced multiple challenges:

They lacked access to crucial GIS data, such as property boundaries, ownership details, and access agreements, resulting in inefficiencies and delays.
Technicians often travelled long distances to attend a site, only to discover additional work orders in the same area that could have been addressed simultaneously.

Project Scope: Integrating Different GIS Databases with CMMS

One of the key challenges was the existence of various GIS databases among our clients, with each one having implemented a different GIS database. It would be impractical to develop individual integrations and documentation for each one. Combined with training technicians on multiple interfaces would have been labour-intensive and time-consuming.

GIS Viewer Interface Developed to use within CMMS

To address this challenge, we researched potential solutions and discovered a company that had developed a user interface capable of integrating multiple GIS databases and displaying the data in a standardised format.

Leveraging this product, our developers created a single integration with a GIS Viewer, enabling every customer to utilise their preferred GIS database seamlessly.

Using the CMMS API, we linked assets to GIS objects and embedded the GIS Viewer into the asset and work order modules. This integration enables users to select the required asset, automatically zooming in on the object’s location on the map.

The GIS Viewer offers comprehensive functionality, including layer control and database searches, all accessible within the CMMS user interface.

GIS Integration Benefits: Enhanced Work Order Efficiency & Data Visibility

GIS Data Visibility Benefits

With our integrated GIS interface, technicians now have improved visibility through the ability to view all work order locations on a map. They can easily identify if multiple work orders can be completed in the same area, reducing unnecessary travel and optimising their productivity.

This enhanced visibility streamlines work order management and prevents technicians from having to return to the same location multiple times, reducing frustration and saving time and resources.

GIS Data Improves Accessibility

Furthermore, providing technicians with access to the GIS data allows them to research and retrieve crucial details about landholder management requirements. Previously, they had to rely on GIS operators to request this information, leading to delays and dependencies.

Now, technicians can independently access and utilise GIS data, enhancing their autonomy and efficiency in completing work orders.

By integrating Geographic Information System (GIS) data with the CMMS or EAM software, MCGlobal Solutions has significantly enhanced work order efficiency and visibility for technicians, leading to improved operational effectiveness and cost savings.

The Future: Customer Loyalty and GIS Viewer Integration Potential

By integrating the GIS Viewer with the CMMS system, our clients now have access to both asset management system data and the full GIS database within a single user interface.

Customer benefits

This unified access provides numerous efficiency and cost-saving benefits, strengthening our customers’ satisfaction with the CMMS and GIS products. The functionality and efficiency gains offered by the CMMS and GIS integration have delivered proven results.

MCGlobal Solutions’ GIS integration solution has significantly improved work order efficiency and visibility for our customers in the gas industry.

By seamlessly integrating GIS data with the CMMS system, technicians can optimise their travel routes, reduce redundant trips, and access vital information independently.

This integration not only streamlines operations but also fosters customer satisfaction and loyalty by offering a comprehensive solution that combines CMMS and GIS functionalities.

Book a free CMMS and GIS product demonstration

We believe our innovative GIS and CMMS integration solution has had a notable impact on our customers and offers further potential in other industries. Contact us to arrange a product demonstration of how we integrate GIS within an asset management system, and discover the potential benefits it can offer your company.