Data security for EAM

How Ultimo Asset Management System ensures Data Security and Compliance

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Data security and compliance become essential when you use cloud software to manage assets. Our partner, Ultimo—a leading enterprise asset management (EAM) solution—delivers on both fronts with a strong security framework designed to keep your information safe and your operations worry-free.

Here’s how the platform ensures data security and compliance, and why we have partnered with Ultimo as an EAM solution for our customers.

A strong and reliable cloud foundation

Ultimo, an IFS company, runs on Microsoft Azure, one of the most trusted cloud platforms in the world. Its infrastructure spans multiple global data centres, allowing the system to operate smoothly, even if one region experiences issues.

Key features include:

  • Automatic updates with no downtime, powered by Kubernetes
  • Geo-redundant storage that backs up data across locations
  • Disaster recovery testing is conducted every six months
  • Strict access control using multi-factor authentication and detailed activity logs

These measures help Ultimo minimise risk and maintain system stability.

ultimo security info graphic

Encrypted and Private Data

Ultimo secures your data at every stage—both in storage and during transmission.

The platform uses:

  • 256-bit AES encryption, one of the strongest encryption methods available
  • Transparent Data Encryption (TDE) to secure database content
  • HTTPS-only connections, with extra protection via SSL and HSTS
  • Private network access, which keeps traffic off the public internet

Ultimo stores each customer’s files in separate databases, preventing others from accessing your data, even in shared environments.

Continuous monitoring and 24/7 support for data security and compliance

Azure’s monitoring tools allow Ultimo to keep constant watch over the system. If performance issues arise—like memory overload or CPU pressure—the platform sends instant alerts to its engineers.

In the event of a major issue, such as a full system error, the team aims to recover data within one hour and restore operations within four hours on business days.

Secure software development

Ultimo builds security into every step of its development process.

The team:

  • Runs tens of thousands of automated tests before each release
  • Uses scanning tools to detect code issues
  • Follows OWASP best practices, a leading global standard for secure coding
  • Releases updates weekly to maintain performance and security

External security experts also conduct annual penetration tests to uncover any vulnerabilities.

Ultimo on devices

 

Mobile app security

The Ultimo mobile app- Ultimo GO+ protects your data whether you’re online or offline, as it:

  • Operates without admin-level access, reducing malware risks
  • Supports two-factor authentication methods like SAML2 and WS-Federation
  • Stores data securely within the app, not on the device itself
  • Uses encrypted tokens instead of static passwords for session control

All communication between the app and the server uses encrypted channels to keep your information safe.

Certified and compliant

Ultimo complies with several international standards, confirming its commitment to security and quality.

These certifications include:

The platform also aligns with Microsoft Azure’s compliance and control frameworks.

MCGlobal provides solutions engineered for trust, security and compliance

MCGlobal Solutions partners with leading software providers such as Ultimo, which combines secure infrastructure, encrypted data handling, constant testing, and global certifications to help organisations manage their assets with confidence. The platform is designed to protect your business and support compliance.

Speak with our consultants about the issues and challenges you are facing and the outcomes you would like to achieve with an Enterprise Asset Management system – Contact Us