A lifetime of experience matched with an unparalleled standard of service. We’re committed to delivering a computerised maintenance management system that meets your specific needs, not just another off-the-shelf product.
Our Approach to
The first step in mapping the road to a healthy computerised maintenance management system (CMMS) is to understand the specific requirements necessary to fulfil the business or organisations asset and maintenance management procedures.
The review process allows our consultants to not only analyse the client’s use of the computerised maintenance management system but also ensure that the system is configured to best match the client’s work flows, processes and requirements.
We understand how crucial it is to recognise the CMMS/EAM as a component of a complete system by deconstructing and recalibrating a more efficient process.
Not only does the MC Global team relate to administrators of the system but to the service people as well, giving our consultants a superior insight into all aspects of the industry.
Our experienced consultants will diagnose issues and recommend best practice solutions to better manage and operate systems, unlocking the full potential of your CMMS/EAM.
It was refreshing to see the flexibility and pragmatism from a vendor who was willing to accommodate change and operate in an environment where we didn’t fully know what we wanted until we saw the system evolving.
We chose Maintenance Connection because of its advanced functional performance – it’s the perfect package for our diverse property portfolio.
Following analysis of the client’s current situation, using industry-best practices and real-world experience, our consultants will put together a recommended plan to implement, streamline, improve or rectify the current situation to ensure optimum system usage and to maximise the benefits of using our CMMS/EAM products.
Our commitment is to quality of process and attention-to-detail to ensure a tailored solution is implemented, helping to meet your business or organisational challenges.
Our systematic approach involves a multi-layered implementation strategy alongside realistic project plan timelines.
A strategic implementation plan is a sure way to know that each of your business or organisational challenges is met with a tailored EAM solution.
By partnering with you at every stage, whether your organisation is large or small, our team of friendly and experienced implementation consultants will ensure your implementation is done professionally and on time.
Through the many years of experience both in the world of software and the world of maintenance, our consultants implement a systematic and staged roll-out of the system determined by the client’s requirements.
We wanted a system that was flexible in configuration with the ability to grow as our requirements did. Maintenance Connection was the answer. It’s not often an IT solution delivers 100% on what they promise – on time and on budget. Our plant, factory and general maintenance is now visible and manageable. This flexible solution from Maintenance Connection has future-proofed our investment.
We tailor our training specific to the user’s role and responsibilities so your entire staff can quickly adapt to the features and capabilities of our CMMS/EAM system.
These resources equip your team with the necessary information to aid the successful implementation of MC Global solutions into your organisation, including (but not limited to):
We offer a complete range of CMMS/EAM training options to suit your business, staff and location.
Classroom Training Sessions
Our custom training classes are ideal for organisations with a large number of employees to train, or if you have specific training needs.
Web-Based Training
Maintenance staff can log in and participate in a live, online training session with one of our Implementation Consultants.
Onsite Training At Client Premises
An MC Global Implementation Consultant can perform customised training for your maintenance staff at your premises.
Onsite Training At MC Global
You can send groups of maintenance staff to attend MC Global’s training centre located in Brisbane, Queensland.
We chose Maintenance Connection because of its advanced functional performance – it’s the perfect package for our diverse property portfolio. We’ve found this CMMS to have a higher level of functional performance that its competitors. It’s extremely easy to use at all access levels, and support and service has been outstanding. Maintenance Connection’s ability to partner with our business throughout all phases of the implementation has been exceptional.
The Maintenance Connection system is flexible, and very easy to implement and learn. It’s given us a more effective process for communicating with maintenance teams in real time, and the cost benefits are significant. Most importantly for our company, Maintenance Connection has been able to adapt according to our project needs. The Support Team and Implementation Consultants are always able to find solutions to suit us.
User Training must always be targeted to the specific needs of the group. The Trainer must evaluate the customer’s requirements, the sophistication of the user and acceptance to new processes. MC Global can deliver a high standard training programme, by qualified professionals, tailored to each customer’s needs.
We wanted a system that was flexible in configuration with the ability to grow as our requirements did. Maintenance Connection was the answer. It’s not often an IT solution delivers 100% on what they promise – on time and on budget. Our plant, factory and general maintenance is now visible and manageable. This flexible solution from Maintenance Connection has future-proofed our investment.
It’s important for any business or organisation not to overlook the ongoing maintenance and support of your CMMS/EAM systems.
With the continual advancements in asset and maintenance best-practice and technology solutions, our industry-leading technical support ensures facility maintenance management systems are running as efficiently as possible.
An MC Global Consultant will work with the system administrator and other staff to systematically work through the various modules within the CMMS/EAM and examine the current work-flow process.
The expertise gained carrying out numerous implementations and Health Checks with a wide variety of industries and customers, allows our consultants to methodically and efficiently identify where ongoing improvements can be made.
The Maintenance Connection system is flexible, and very easy to implement and learn. It’s given us a more effective process for communicating with maintenance teams in real time, and the cost benefits are significant. Most importantly for our company, Maintenance Connection has been able to adapt according to our project needs. The Support Team and Implementation Consultants are always able to find solutions to suit us.
We chose Maintenance Connection because of its advanced functional performance – it’s the perfect package for our diverse property portfolio. We’ve found this CMMS to have a higher level of functional performance that its competitors. It’s extremely easy to use at all access levels, and support and service has been outstanding. Maintenance Connection’s ability to partner with our business throughout all phases of the implementation has been exceptional.
We wanted a system that was flexible in configuration with the ability to grow as our requirements did. Maintenance Connection was the answer. It’s not often an IT solution delivers 100% on what they promise – on time and on budget. Our plant, factory and general maintenance is now visible and manageable. This flexible solution from Maintenance Connection has future-proofed our investment
MC provides OSD with a comprehensive Asset and Maintenance Management System which appears to be accurate, intuitive and scalable as our business evolves.
It was refreshing to see the flexibility and pragmatism from a vendor who was willing to accommodate change and operate in an environment where we didn’t fully know what we wanted until we saw the system evolving.
We chose Maintenance Connection because of its advanced functional performance – it’s the perfect package for our diverse property portfolio.
News Limited required a CMMS system that would allow us to better manage our maintenance on a national scale. We needed more flexibility and better access than our current system was providing. Maintenance Connection’s cloud-based system gave us just that and the results have been outstanding. Not only has it delivered significant cost benefits, it’s also allowed us to standardise the way we manage out assets and processes across the country. Implementing the new system was incredibly easy and efficient even at multiple production sites throughout Australia. The design, implementation and rollout were completed in less than two months. Maintenance Connection continues to exceed our expectations.
A strategic implementation plan is a sure way to know that each of your business or organisational challenges is met with a tailored EAM solution.
User Training must always be targeted to the specific needs of the group. The Trainer must evaluate the customer’s requirements, the sophistication of the user and acceptance to new processes. MC Global can deliver a high standard training programme, by qualified professionals, tailored to each customer’s needs.
Not only has it delivered significant cost benefits, it’s also allowed us to standardise the way we manage our assets and processes nationwide.
Rather than watching a salesperson demonstrate THEIR EAM system…wouldn’t you prefer to learn how it will solve YOUR problems and meet YOUR challenges?
If you are looking for an EAM system, fill out the form to arrange a call, and we promise that the conversation won’t be all about us.
Established in Brisbane, Australia in 2007 with a commitment to provide a scalable, innovative and streamlined solution for asset and maintenance management.
Level 19, 10 Eagle St
Brisbane 4000
Suite 100, 75 State St
Boston, MA 02109
